- 2007-08-26 07:35:01
We are so sorry that the U.S. Postal Service and/or the Military Postal Service Agency let us both down by damaging your package. If you had insurance on your package you may file a claim. Please visit our Members Area to download the claim form: http://www.shipitapo.com/info/faq/download/ShipitAPO_Insurance_Claim.pdf. Please be sure to take care to precisely follow the instructions provided. All filed claims must be notarized and received by ShipitAPO within 85-days of the shipment date but no earlier than 45-days if claiming loss; 60-days for packages mailed Parcel Post.