Can my prohibited items packages be returned to sender?

  • 2021-07-01 16:36:33
  • 56

Yes and no. No, if you are thinking these packages can be "handed back" to the shipper. Yes, we can forward them back to the sender. Because these packages have been successfully delivered and we have had them in our possession for at least one day, no shipping carrier will "take them back" via a "refused" or "return to sender" process. Return shipping fees are required. You can however, try to get the merchant to set up a CALL TAG, which is a process whereby the original shipping carrier returns to collect the package for its return. In short, if you want a prohibited items package sent back to the merchant, shipping and handling fees apply. For such a return, it's best to follow the merchant's returned merchandise procedures.


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