The package ShipitAPO mailed out to me never arrived. Is there anything that I can do?

  • 2007-08-26 07:35:58
  • 1,554

We are so sorry that the U.S. Postal Service and/or the Military Postal Service Agency failed to deliver your package. If you had insurance on your package you may file a claim. Please click on this link to download our claim form: http://www.shipitapo.com/info/faq/download/ShipitAPO_Insurance_Claim.pdf. This form is also available for download from within your ShipitAPO account in the Package Assistance Center section. Please be sure to follow all directions exactly as written. All claims must be notarized and received by ShipitAPO within 85 days of the shipment date but no earlier than 45 days if claiming loss; no earlier than 60 days for packages mailed Parcel Post.


About Us

ShipitAPO is the original APO/FPO/DPO forwarding company. We've been at it for more than 20 years. Tax-free shopping while you are living abroad.

 

Our Contacts

813-425-6329 (phone or fax)
All voicemail is returned via email.