Basic
- Flat $10.00 Handling Fee per package + postage
- Package Service Request Fee $2.50 per request
- Issue Resolution Fee $2.50 per resolution
- Storage Fee $2.50 per day (after 14-day grace period)
See your Membership Options
Service Plans
Premier
- Flat $8.00 Handling Fee per package + postage
- Complimentary Package Service Requests
- Complimentary Insurance Coverage up to $100
- Issue Resolution Fee $1.50 per resolution
- Storage Fee $1.50 per day (after 14-day grace period)
Basic Membership offers an a la carte, pay as you go type of service. Our Basic Membership account has no registration fee or annual fee. When you sign up with ShipitAPO, you automatically become a Basic Member. Upgrading to Premier Membership is optional and can be done at any time from our Members Area.
Premier Membership offers a combination of reduced normal handling fee rates, discounted special handling fees and some optional services remain free. Also, included is $100 worth of insurance coverage on all packages at no additional charge. However, it is for PERSONAL USE only. Any business, institutional, government, corporate or non-profit Members, using our service for non-personal use, are NOT ELIGIBLE for Premier Membership.
The annual Premier Membership fee is $75. Once you enroll as a Premier Member you cannot downgrade until the end of "membership year." You can of course, opt not to re-enroll. On your anniversary date, when we attempt to renew your Premier Membership, if you have opted not to re-enroll as a Premier Member prior to your anniversary date, your account will automatically revert to Basic membership, which is free. Successful Premier Membership enrollment begins when the Premier Membership account fee is paid in full. The Premier Membership fee is non-refundable. We may elect to close Premier Membership enrollment at any time.
When ShipitAPO processes a package for forwarding via the U.S. Postal Service, here is what we do:
ShipitAPO Handling Process
- Upon delivery by the incoming shipping carrier, we sign for packages as required and inspect every one.
- We identify the "owner" of each packages against our database.
- We weight it, determine the correct postage and affix it to the package.
- We charge your billing profile the balance of the total postage plus any optional insurance fees and the ShipitAPO handling fee.
- A new address label is created which contains the destination address on record in your account profile, along with a US Postal Service Delivery Confirmation number.
- We affix the new label to the package.
- We complete the appropriate Customs form and affix this form to your package as well.
- Once completed, we update your account and send you an email notification and get the packages into the hands of the US Postal Service for delivery to your forwarding address.
ADD-ON SERVICE FEES
These add-on fees are only charged as required.
Package
Inspection
$15
Lithium Battery
Resolution
$20
Pallet
Processing
$25/pallet
Repack
Service
Starts at $45
Jump
the Queue
$15
Refuse
Package
$15
Forklift
(Packages over 70lbs)
$15
Overpack
Package
$20
New
Box
$15
Carrier Rates
Adminstrative
Fee
$30
Frequently Asked Questions
Your ShipitAPO account is managed via the Members Dashboard, which can be accessed by clicking on the My Account menu found at the top of our home page or by clicking this link: http://www.shipitapo.com/login. All account information, billing information, and package management is done within your dashboard.
Specifics about prohibited materials can be found at this link: http://pe.usps.gov/text/pub52/welcome.htm. Prohibited materials that we receive regularly include aerosols, batteries, alcohol, flammable materials, solvents and corrosives. It is better for our members to know what is prohibited by the United States Postal Service BEFORE attempting to forward them.
The fastest way to obtain support is to send an email to our Customer Support Team at [email protected]. Please include your ShipitAPO account number and all tracking information about the package in question so our team is able to respond quickly and efficiently.
To provide our Members with SALES TAX FREE shopping, we currently maintain two package processing facilities: One on the East coast in Delaware and the second on the West coast in Oregon.
About Us
ShipitAPO is the original APO/FPO/DPO forwarding company. We've been at it for more than 20 years. Tax-free shopping while you are living abroad.
Useful Links
Our Contacts
813-425-6329 (phone or fax)
All voicemail is returned via email.